Effective Date: 1 Jan 2025
EROS Hospital (“we,” “us,” “our”) is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, EROS Hospital (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit or interact with our Site:
- Personal Identification Information: This includes your name, email address, phone number, and other information you provide through our online forms.
- Health Information: In the course of providing services related to sexual health, urology, and mental health, we may collect personal health information that is necessary for treatment or consultations.
- Payment Information: If you make a payment for our services, we may collect payment details such as your credit card number, billing address, and transaction details.
- Device and Usage Data: We may collect information about your device and how you interact with our Site, including your IP address, browser type, and operating system. This helps us improve your experience on our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and improve our services, including sexual health, urology, and mental health consultations.
- To communicate with you regarding appointments, consultations, and any other services you have requested.
- To process payments for consultations and services.
- To send promotional or informative communications, including newsletters, health tips, or updates on new services.
- To monitor and analyze usage and trends on our Site for improvements.
3. How We Protect Your Information
We take the security of your personal information seriously. We use various security measures to protect your data, including encryption and secure servers. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- With Service Providers: We may share your data with trusted third-party providers who help us operate our business, such as payment processors, email service providers, and website hosting services.
- For Legal Compliance: We may disclose your personal information when required by law, such as in response to a subpoena, court order, or government request.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Site. These tools help us understand how you use our Site and provide personalized content and advertisements. You can control cookies through your browser settings.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or if you have any questions about how your data is used, please contact us.
7. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with a new effective date. Please review this Privacy Policy periodically for updates.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Address: EROS Hospital, 7F, Angel Plus, Rameshwar Park, 80 Feet Ring Road, Near Sarvodaya School, Mavdi, Rajkot, Gujarat 360004
Email: care@eroshospital.com
Phone: +91 94276 46211